Refunds & Cancellations
Understand how cancellations and refunds are handled.
Cancellation Windows
48+ hours before departure
Eligible for a full refund, subject to operator rules and processing fees.
24–48 hours before departure
Partial refund may apply depending on the operator and ticket type.
Less than 24 hours
Typically non-refundable due to operational constraints.
No Show Policy
Missed departure
If you miss your departure time, the ticket is treated as a no show and is usually non-refundable.
Refund Processing
Processing time
Refunds are typically processed within 7–14 business days to the original payment method.